Shipping Area
At Girly Comfort, we are pleased to offer shipping exclusively within the United States. We are dedicated to providing our domestic customers with a seamless and efficient shopping experience.
Shipping Cost
Enjoy the convenience of free shipping on all orders, with no minimum purchase required. We believe in providing value to our customers, so you can shop with confidence knowing that there are no additional shipping costs.
Processing Time
Each order at Girly Comfort undergoes a meticulous processing period. Orders are processed within 1 to 2 business days from the time of purchase. During this time, our team carefully prepares your items for shipment to ensure they meet our quality standards.
Shipping Time
After processing, your order will be dispatched for delivery. The typical shipping time for orders is between 7 to 14 business days. This timeframe accounts for the time required to handle logistics and ensure that your package arrives safely and promptly. Please note that shipping times may vary depending on your location and external factors. Deliveries occur on business days, from Monday to Friday. Orders placed during weekends or holidays will be processed on the following business day. Please note that unforeseen circumstances, such as natural disasters or holiday delays, may impact shipping times. All deliveries are governed by the carrier’s Terms of Service.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with a tracking number. This tracking number allows you to monitor the progress of your shipment and stay informed about its estimated delivery date. You can use the tracking number to check the status of your package through our shipping carrier’s website.
Delivery Issues
If you encounter any issues with your delivery, such as delays or damaged items, please contact us immediately at hey@girlycomfort.store. Our customer service team is dedicated to resolving any issues promptly and ensuring that your experience with Girly Comfort is satisfactory.
Delivery Locations
Please be aware that we currently do not offer international shipping or delivery to U.S. territories outside of the continental United States. We apologize for any inconvenience this may cause and appreciate your understanding.
Customer Service
Our goal at Girly Comfort is to provide excellent customer service and support. If you have any questions or concerns regarding your order, shipping, or delivery, please reach out to us via email at hey@girlycomfort.store. Our team is available to assist you and address any inquiries you may have.
Order Changes
Once an order has been placed, we are unable to make changes to the shipping address or modify the order details. Please ensure that all information is accurate before completing your purchase. If you need to cancel your order, please contact us as soon as possible before the processing period begins.
Order Cancellation
Once you place an order, it immediately enters our processing system. Therefore, cancellations are not possible at this stage. If you need to make any changes or if you wish to return the package after receiving it, please contact us at hey@girlycomfort.store. We will do our best to assist you with any adjustments or return requests.
Shipment Protection
Given the growing trend of consumers buying goods directly, we recognize that even well-packaged items can sometimes suffer from unfortunate incidents. Sadly, courier services often disclaim responsibility for such issues and can involve complicated and inconvenient procedures for retrieval or replacement. To address this, we are pleased to offer Shipping Protection Insurance. By opting for this insurance, you can enhance your shopping experience with added peace of mind. Should your package be lost, damaged, or stolen during transit, we will promptly replace your order without any questions asked. This service spares you from dealing with the complex and often frustrating claims processes required by third-party couriers.
Wrong Shipping Address
Please reach out to us at hey@girlycomfort.store as soon as possible. We will do our best to recover the items for you. However, please note that for orders returned due to incorrect or lost address information, the shipping fee is non-refundable. We are more than happy to resend the order to the correct address, but please be aware that an additional shipping fee will apply for the re-shipment.
Thank You
Thank you for choosing Girly Comfort for your shopping needs. We value your business and strive to provide a smooth and enjoyable shopping experience. We appreciate your patience and understanding as we work to deliver your order to you.